Arrival
In front of the village entrance of Schenna there is a bottleneck where only one direction of travel is possible. After 50 meters this main road divides, keep right and 50 meters further on you will find the fire station of Schenna. On the opposite side of the street to the fire station is the entrance to the Prairerhof.
Address: Verdinserstraße 4, 39017 Schenna, South Tyrol, Italy
A car free arrival is also possible. Here you can see all travel possibilities.
Breakfast
Breakfast awaits you daily from 8:00 to 10:00 am in the traditional "Tiroler Stube" in the farmhouse.
The breakfast room is also available as a lounge during the day.
Our WMF fully automatic coffee machine, teas, and the homemade apple juice are at your disposal around the clock.
Also apartment guests can enjoy the regional breakfast buffet on request.
Check-IN & Check-OUT
Check-in can take place from 13:00 to 19:00.
For earlier or later arrival please contact us by phone.
You are also welcome to inform us about your desired arrival time.
We ask you to vacate your room/apartment by 11 a.m. at the latest, so that we can enable our guests to check in on time.
Changes only by arrangement.
Wi-Fi
Our fibre optic Wi-Fi (high-speed) is available free of charge in the entire accommodation.
Animals
Pets are only allowed in the farmhouse on request.
We charge a fee of 12 € per night, without food.
We ask for your understanding that dogs are not allowed in the breakfast room and that other guests have to be taken into consideration on the lawn and that accordingly leashes are mandatory.
Room cleaning
A daily room cleaning service is available in the rooms.
The apartments are cleaned once a week, including a change of linen.
Bed linen and towels
Bed linen, towels and cosmetic items such as soap and facial tissues in the rooms/apartments are included. Please bring your own towels for the outdoor pool.
Outdoor pool & Whirlpool
The outdoor pool made of quartzide verde rock is available seasonally, depending on the weather, from about May to the beginning of October.
The whirlpool is available all year round at 37.5°. Bathrobes can also be rented on site for a small laundry fee.
In the swimming pool room there is also a shower with WC, a darts board, other games, books and magazines.
Prices & minimum stay
In the high season from May to October, at Whitsun, Easter and New Year's Eve - New Year we have a minimum stay in the apartments of 7 nights with arrival and departure on a weekend day (Sa-, Sontag). A stay of 10, 13 and 14 nights is also possible. Changes on request.
There is no minimum stay in the rooms, but 1-3 nights bookings can usually only be made by e-mail.
Visitor's tax
The municipality of Scena charges a visitor's tax of 1,25 € per person and night for the accommodation of guests, which can only be paid in cash on site.
Cancellation & travel cancellation insurance
There is no right of withdrawal in terms of the consumer protection codex - nevertheless we grant you the following cancellation condition:
Rooms: in the event of cancellation at short notice 30 days or more before the start of the trip or early departure, we unfortunately have to charge you for the nights booked.
Apartments: we charge a deposit of 200 € (Pink Lady) or 300 € (Gala) per week. In case of short notice cancellation 60 days or more prior to arrival we charge 60%, in case of cancellation 30 days or more prior to arrival or early departure we unfortunately have to charge you for the booked nights.
If we manage to rent out the room/apartment, the costs of the days rented out will of course be cancelled. Attention, the cost reduction is only possible for direct bookings!
It is not so rare that things turn out differently than you think and the booked holiday has to be cancelled or prematurely terminated. As a precaution, we recommend that you take out the HGV Cancellation Protection (travel price of 500 € = premium of 30 €): just click on the link: European Travel Insurance
Billing & Payment
Payment can be made in cash on site or by bank transfer before arrival.
Please inform us before your arrival if you wish to receive an invoice.